Maintenance Contract (AMC)
We at Integrated Business solutions
(IBS) realize that it is not easy and affordable for all business's
to staff a reliable and effective information technology department.
Maintenance Contracts is most suitable to any small / medium sized
business that does not require a full time technical support staff.
With a Maintenance Agreement, you can afford the same support
and technology expertise as a large corporation.
The Computer Hardware and Networking
division of Integrated Business solutions (IBS) provides complete
solution of Computer and Networking annual contract basis. We
have well experienced and certified engineers for our field work
and service centre. All support engineers are certified i.e. MCSE,
MCSD, CCNA, and CCNP.
If you are concerned about repair and maintenance costs, we offer
annual maintenance contracts. Our highly skilled engineers install,
maintain and repair Windows-based Servers, PCs, Macintosh computers,
terminals, modems, and network connections.
There are however, certain things that you must know about these
contracts before you actually get into one.
includes the actual components of your PC, ie., the hard disk,
monitor, mouse, keyboard, floppy disk drive and zip disk drive
etc. The AMC should cover all possible hardware related problems.
would cover all the networking related problems, dealing with
Routers, Switches, HUBS and cables etc.
includes an AMC for all the software related issues such as Operating
Systems, Mail Software, Database software etc. It is advised that
one should always buy licensed and legal software to prevent any
software issues and it also makes maintenance easier as the software
company will provide you with a new copy in case the older one
gets damaged or crashes.
We offer two types of Annual Maintenance
Non- Comprehensive AMC
Non-comprehensive AMC includes
repair & services only with cost of defective to be borne
by the customer.
Comprehensive AMC’s includes
all parts (Here, you are not charged separately for the labor
or for the parts replaced).
You can utilize our Web
page www.ibs.com.sa or call
(03-867-0570) our customer service team to help you find the information
and details you need for a quick and easy IT solution.
We would be happy to discuss the solutions with you in the above
said fields of expertise.