IN YOUR BUSINESS
Consumers today are smarter and
more demanding than ever before. They want transactions to be
fast, easy and entertaining. They want a wide variety of products
and services tailored to their needs, with flexibility of choice.
And, the consumer wants instant access to what you're selling,
24 hours a day, 7 days a week.
A traditional salesperson approach can be time-consuming and expensive,
making it impractical to deliver this level of services. But,
there's an answer: the multimedia kiosk. Available when customer
service or sales people are not, kiosks let you transact business
with your customers where they are, anytime, at their convenience.
Kiosks can deliver a stunning variety of goods and services, from
ticket sales to information to "mass customized" products
such as made-to-order clothing. And using kiosks can help you
achieve this in a novel, refreshing way. They're interactive and
can engage and entertain your customers while completing transactions.
Kiosks aren't new, but with increasing computer literacy and public
demand for simple and quick self-service transactions, their popularity
Kiosks are part of a multi-channel approach to reaching your customers.
Traditional communications and delivery channels are being augmented
by the Internet, by kiosks and soon by wireless, handheld devices
that your customers carry everywhere they go. To take advantage
of this, you need a multi-channel strategy and an architecture
that will support it. And kiosks can be a critical channel to
your customers. IBS offers KIOSK solutions designed for your need